Q: I am interested in your favors for my event. What is the next step?
A: Please "Contact Us" and send us the date of your event, the favor you are interested in and your zip code. We will then prepare an estimate for you to include shipping fees.
Q: How soon do I need to place my order?
A: We request a $100 deposit (non-refundable) in order to reserve a spot on our production calendar. Payment in full is due 4 weeks prior to your event. At that time we finalize the details including your guest count, flavors, custom tags and ribbon. Orders are non-refundable.
Q: How big are your favor apples?
A: Our favor apples measure approximately 3" around and weigh between 6 and 8 oz.
Q: What is the shelf life on your products?
A: The shelf life on the apples is approximately 7-10 days unrefrigerated.
The shelf life on the pretzels and marshmallows is approximately 3 weeks.
Q: When will you design our Custom Favor Tags?
A: We will email you a proof of your tags before they go to print approximately 1 week prior to your ship date.
Q: What choices do I have for my Custom Favor Tags?
A: You can view our custom tags under "Gift Tags". You have 3 design styles to choose from and the design is printed on white cardstock and cut out with a die cutter. Tags are optional and cost .20 each and come attached to the apple with a satin ribbon. Rhinestone included.
Q: What choices do I have for ribbon color:
A: We use a premium satin ribbon that may be substituted for a sheer organza. The color choices are black, white, ivory/cream, chocolate brown, champagne and gold.
Q: When will my order be shipped?
A: Your order will be shipped to arrive 1-2 days before your event. Typical time in transit is 1 day.
Q: How do I pay for my order?
A: We will set up a custom order for you on the website to make your payment.
